Press Windows key + R to open up a Run dialog box.Note: The steps below are universal and should work regardless of the Windows version that you are using on the host machine. Here’s a step by step guide on ensuring that the Remote Desktop Protocolis enabled on the Windows machine that you which to access files from: This should be your first troubleshooting step if you tried connecting using the Remote Desktop protocol using multiple devices and all of them produced the same issue. One of the most common causes that will cause the Error Code 0x204 when trying to access files from a Windows OS using the Remote Desktop protocol is by far an instance in which the Remote Desktop functionality is not enabled inside the System Properties screen. Method 1: Enable the Remote Desktop Protocol (on the Windows Machine) If this scenario is applicable, you can fix the issue by deleting the folder. In some cases, the problem can occur due to some temporary files that are stored inside the Group Containers folder. In order to fix the issue, in this case, you need to establish an exclusion rule, disable the real-time protection or uninstall the 3rd party security suite altogether. However, this can also be caused by your firewall (since the process used by remote desktop is exploited by a lot of malware). In this case, you can fix the issue by enabling it manually via the System Properties screen and by allowing Network Level connections. One of the most common problems that will trigger the Error Code 0x204 is an instance in which the Remote Desktop Protocol is not enabled on the Windows machine. Although Remote Desktop is a robust tool that allows users to connect to a PC and get their access to apps, files, and network resources, sometimes things aren’t working as they should.

Some users that are trying to connect to a Windows computer from a Mac, Android or a different OS have been getting the Error Code 0x204 when trying to use the Remote Desktop protocol.

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